Team Enhancement through Nearshore Talent Augmentation
Nearshore talent augmentation is an affordable way to lighten your core team’s workload, reduce their likelihood of burnout, and sustainably grow...
The Functionary Blog
Is Staff Augmentation the Same as Outsourcing?
Nearshore staff augmentation provides specialized workers to supplement your in-house efforts. Find out why it’s better than traditional outsourcing.
How to Integrate Remote Developers into Your Team
By following some key steps, your business can maintain a strong culture and effective team while expanding your capabilities with remote developers.
nearshore
Nearshore IT Outsourcing: A Better Option for IT Services and Software Development
The key to cost savings and better results with your company’s IT services and software development is with nearshore IT. See the reasons why!
Top Challenges in Virtual and Phone Customer Service
Today’s customers expect first-call resolution and speedy support when they reach out to customer service. See how your company can meet those...
In-house vs. Outsourcing for Software Development
What is the tradeoff between in-house vs. outsourcing for software development? Is it better to outsource onshore or offshore? Here’s what to...
The Difference Between Nearshore and Offshore Outsourcing
Offshore outsourcing can provide cost savings but comes with plenty of challenges while nearshore outsourcing delivers the same savings and better...
Common Issues with Offshore Outsourcing
Traditional outsourcing comes with some concerns, but nearshore staff augmentation gives you the benefits of outsourcing without the headaches.
Signs That You May Need to Outsource Customer Support
Discover the key indicators that you need a new, more strategic approach to meeting customer needs and keeping your business on track.
Case Study: COVID Support for a State Agency
What does customer service at scale even look like? Find out how The Functionary delivered fast results for a client in this case study.