The key to cost savings and better results with your company’s IT services and software development is with nearshore IT. See the reasons why!
Today’s customers expect first-call resolution and speedy support when they reach out to customer service. See how your company can meet those...
What is the tradeoff between in-house vs. outsourcing for software development? Is it better to outsource onshore or offshore? Here’s what to...
Offshore outsourcing can provide cost savings but comes with plenty of challenges while nearshore outsourcing delivers the same savings and better...
Traditional outsourcing comes with some concerns, but nearshore staff augmentation gives you the benefits of outsourcing without the headaches.
Discover the key indicators that you need a new, more strategic approach to meeting customer needs and keeping your business on track.
What does customer service at scale even look like? Find out how The Functionary delivered fast results for a client in this case study.